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International Orders

International Orders

 

 

Hello, Thank You for choosing to shop with The DubNutz. We gladly ship International on most of our products. However, not all items can be shipped Internationally. (either due to size, weight, manufacturers request, country restrictions or hazzardous fluids, etc.)

 

CUSTOMS/RETURNS/FEES/DUTIES

We, The DubNutz are not responsible to have knowledge of any restrictions for items not allowed by your countries customs, laws, etc. You accept to take full responsibility & will pay any duties, taxes, etc (VAT, etc) on all orders orders received. You also accept responsibility for refused packages. You are fully responsible for all fees if choosing to refuse or return any order. 

(ie, Your 'customs' refuses a package, you are liable for the shipping charges & subject to a 20% restock fee for any items refused & returned to The DubNutz.)

If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information.

All charges, sales, returns, and exchanges will be calculated in US dollars & subject to current exchange rates. 

All International Sales are Final Sale. No return possible. *Please be aware, some manufacturers may not honor International claims. We have no authority to over rule this policy. 

 

 

SHIPPING

Shipping is FOB. You are responsible for any shipping claims once your package is delivered to the USA shipping provider. The DubNutz holds no responsibility for damaged or lost packages once submitted to the USPS. 

 All packages are valued & insured at full purchase price. We will not deem any package a 'Gift' so please do not ask us. We can not under-value any package for any reason. All packages are insured for actual value. 

 We only ship through the USPS to verified addresses. A handling fee may apply to some orders. 

 

PAYMENTS

 For US territories & Canadian Orders: We can accept payments from Credit Cards & verified PayPal accounts only! We can only ship to those verified addresses.  

For all other countries: We only ship to to select countries. Please contact us before attempting to make any order. We only payment through PayPal. Please contact us directly via email for instructions. 

 

Our shopping cart is currently set to Not allow International Check out. If creating a a 'Wish-List' we are unable to view these customer lists. 

 

CHECKOUT PROCEDURE

- Please contact us first to verify Country status (availability to ship). 

*we will need your Country, City & Postal code

 

- Let us know what items you would like to purchase. (List w/ our Part/SKU Numbers)

*we will verify availability of all items stock & availability to ship. (not all items can ship Internationally)

 

- We will reply with an International Order Status. (notification of stock status, ability to ship all Listed items & a shipping Quote)

*If you approve the order/shipping quote, we will proceed.

 

- If you are ready to order. You must Register a User Account through our site. Enter your full contact & shipping info.and all other pertaining details. (there is no Billing info entered. We are never exposed to your Billing information)

- We will then create an internal order with your selected items and the actual shipping fees. 

- You will then receive an email at your registered emal address showing the itemized order with the  ship to address. (Status = Pending)

- If all of this information is correct, You can complete your order by following our Direct Pay link here or also on our Home Page.

- Once we receive Payment & verify the matching Billing/Shipping Info, you order status will be updated to Awaiting Shipment. 

- Your order will then process & ship accordingly. If tracking is available it will be included in your order update status (Shipped).

 

 




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